Ordering, Delivery & Project Information

Primwood offers both online furniture orders and quote-based project products. Standard furniture can be ordered online, while Jungle Gyms, Playground Equipment and Outdoor Gym Equipment are quoted separately based on your project requirements.

Ordering & Delivery

How does delivery work for online orders?

Delivery for online furniture orders is automatically calculated at checkout based on the distance from our Hermanus warehouse to your delivery address. The delivery fee includes transport, loading and handling.

Can I collect my order?

Yes. Local pickup is available for eligible online orders.

What is the lead time for standard furniture orders?

Standard Primwood eco-plastic furniture orders usually take 14 to 21 working days, depending on production schedule, stock availability and order size.

Can I order some products now and others later?

Yes, however for matching sets such as tables and chairs, we recommend ordering together. Production batches may vary slightly in colour tone over time.

Colours & Pricing

Which colour is included in the base price?

Brown is our standard base colour.

Which colours cost extra?

Premium colours and combo colours are charged at an additional 10%.

Can I request a custom colour?

Yes. Custom colours are available on request and must be confirmed by email. Custom colour requests are quoted separately and are not selected directly online.

Please note

Actual product colour may vary slightly from the images shown online due to screen settings, lighting, photography and natural production variation between batches.

Jungle Gyms & Playground Equipment

How do I order a Jungle Gym?

Jungle Gyms and playground structures are supplied through our Request a Quote system so we can confirm the correct product, delivery and site requirements before final pricing.

Is installation included for Jungle Gyms?

No. Installation is quoted separately. Installation typically ranges from R2,100 to R2,400, depending on site access, ground conditions and project scope.

What is the lead time for steel playground equipment?

Steel playground and Jungle Gym projects are generally completed within 14 to 21 working days, depending on design, production schedule and installation requirements.

Outdoor Gym Equipment

How do I order Outdoor Gym Equipment?

Outdoor Gym Equipment is project-based and supplied through our Request a Quote process. This allows us to quote correctly based on the equipment required, delivery location and installation scope.

Who is Outdoor Gym Equipment suitable for?

Our outdoor gym equipment is ideal for schools, parks, estates, lodges, residential complexes, municipalities and community fitness spaces.

Need a Quote for a Jungle Gym or Outdoor Gym Project?

Use the enquiry form on this page or contact our team for custom pricing, delivery and installation options.